“Commute trips” going to or from work are eligible. Trips must occur weekdays (Monday – Friday) during the morning peak commute times (6:30am – 9:30am) or during the afternoon peak commute times (4:00pm – 7:00pm). Users can only earn points for one morning and one evening trip, per day – even if you stop along the way. Each journey must start or end with the user’s pre-selected work location, which can be changed once each day, to earn points. Users can start their trip from any location; however, if multiple stops are planned, users should start their trip from the last stop before arriving at their destination. For instance, if you are meeting someone at a Park and Ride (P&R) location to rideshare (carpool/vanpool), you should start your trip at the P&R lot.

You can earn between 1 and 50 points per peak-period commute trip. The app verifies mode and departure time before rewarding points. Bicycling, Walking, Transit, Carpool, and Vanpool trips earn the most points, but even if you need to drive alone, you will still earn some points by logging those trips. Teleworking is not currently eligible for trip rewards.

Be sure to check out our new Corridor Challenges for more ways to earn points - you could earn 200-1,000 extra points for checking into Park and Ride Lots, taking transit, or carpooling on some of our region's most congested roadways!

Point values may change over time to reflect your commuting behavior and patterns. If you’ve demonstrated superior commuter savviness, the app may make it more challenging for you to earn points. Take pride in knowing that you’ve accomplished something that alludes other commuters in the region: finding a smart, sustainable commute!

incenTrip is a pre-planning trip tool that helps you determine your commute route prior to departure. It will show you real-time traffic and accident information, but it is not a navigation app and will not reroute around unexpected delays once your trip is in progress. If you need navigation during your trip, you should use the navigation app of your choice in conjunction with incenTrip running in the background to continue earning points.

During your trip, you may see a grey and green line. The grey line is the route planned by incenTrip and the green line is the route taken by the user. The app allows for fairly significant route variability. The actual route a user decides to take can deviate from the planned route and will not disqualify the users from receiving points.

You can view your rewards balance anytime by clicking on the gift icon in the app. This will show your total points balance and the menu of rewards you can redeem.

Current rewards available include a check payment, Visa gift card, Nift gift card, SmarTrip account credit, and E-ZPass Virginia account credit. To redeem a reward, select the type of reward and amount (amounts vary among rewards), then select the Redeem button. You will need to verify your contact information (and your SmartTrip or E-ZPass Virginia account information if applicable) in order for the reward to be processed and delivered to you electronically.

It is recommended that you redeem your points within six months. Though points do not currently expire, it’s possible that you could lose your points due to account inactivity.

Rideshare (carpool/vanpool) participants for the same ride may earn a different number of points. incenTrip uses advanced algorithms to identify users’ commuting behavior. Users are allocated different amounts of points based on their travel patterns. If a user utilizes ridesharing more frequently, they will receive fewer points than a user that utilizes ridesharing only on occasion.

Enter or select your origin and work destinations then select “Depart Now” or “Depart Later.” You will be given three trip options based on your preferred mode of travel (or select “more options” to see other modes of travel). Select the trip option you would like to take and select “Start” to begin your trip. The app will track your trip and end automatically when you have arrived at your destination. You will earn your points as long as you did not significantly deviate from the pre-planned route you selected. Don’t forget to start your trip as you won’t earn points unless you have trip logging turned on. Points earned during pre-planned trips will show up immediately.

You can change your work location one time per day and you can store unlimited favorite locations within the app. Manage your work location and favorite locations on the “Account” page by selecting “My Locations.” To delete, swipe to the left over a location.

Trip logging occurs when you leave the app running in the background. It will record your weekday peak-hour trips and reward you with points accordingly. You can review your trips under the “My Trips” tab the next day. Points earned through the logging module will show up the next day. You can change location settings to “only while using the app” in your device settings.

Android devices may receive notifications for trip logging. Even if a user does not plan a trip, the app will use the background logging module to reward points for eligible trips. However, you can turn off trip logging in the app, under “Settings,” “Trip Logging.”

Yes! With the new "Build Multimodal Trip" feature, you can now customize a commute trip that involves multiple options and/or driving to a Park and Ride lot that may not be part of your typical commute. Click the orange "Build Multimodal Trip" to get started and then click the orange "Plan Multimodal Trip" to select that commute option.

Yes! The new Employer Rewards Program allows employers in the DC Metro area to build a customized program to offer up to five challenges and your own rewards like company branded swag, gift cards to local shops and restaurants, discounted carpool/vanpool parking, or even paid time off!

To learn more about this new feature and get a workplace rewards program started, email ridematching@mwcog.org

The Maryland Department of Transportation is dedicated to protecting your privacy. As such, all personal information provided to the Maryland Department of Transportation and/or designated representative administering incenTrip is confidential, unless otherwise noted in the Terms of Use, and used for Transportation Demand Management or other commuter program request purposes only. Any other use of personal information is unauthorized and will be handled according to The Maryland Department of Transportation Terms of Use. The Maryland Department of Transportation and/or designated representative administering incenTrip will not share or sell your information to outside organizations or companies. Any unauthorized use of personal information by a user may result in the termination of that individual’s account and banning from all programs. Commuters determine what contact information they share with other commuters. Importantly, your home address is not given to other commuters unless you elect to share it with other commuters through your commuter profile.

As a condition of participation, the User must provide correct, current, and complete profile information.

The User must provide a valid home/mailing address. All materials will be sent to this address.

The User must provide a valid email address and download the Maryland Department of Transportation (MDOT) incenTrip app to earn points within incenTrip.

The Maryland Department of Transportation and/or a designated representative administering incenTrip reserves the right to contact the User and/or the User’s employer to verify his/her/their participation in the Program and/or his/her/their commute behavior.

The information provided by the User will be used by the Maryland Department of Transportation and/or his/her/their designated representative to facilitate his/her/their participation in incenTrip.

The incentives offered through incenTrip are provided to applicants on a first-come, first-serve basis and that Maryland Department of Transportation and/or his/her/their designated representative has the right to terminate this Program at any time without notice.

Users may earn up to $600 per calendar year with incenTrip (Note: $600 per year maximum is inclusive of all other incentive programs administered by Commuter Connections).

If a dispute arises regarding any aspect of incenTrip, including, but not limited to, interpretation of the Program Guidelines, accuracy of the information the User provides, or the User’s eligibility to participate, the Maryland Department of Transportation and/or his/her/their designated representative shall be the final decision-maker regarding such disputes. Any decision will be final and binding on the User’s status as a User in incenTrip.

The Maryland Department of Transportation and/or his/her/their designated representative reserves the right to alter the points allocation formula and/or points redemption values at any point without prior notification to the User.

Any incentive payments received by the User from the Maryland Department of Transportation and/or his/her/their designated representative are subject to federal and state income taxes. The User is solely responsible for any liability that may result from such incentive payments.

The Maryland Department of Transportation and/or his/her/their representative reserves the right to pursue any penalties and remedies to the fullest extent of the law against a User who knowingly provides false misleading information, knowingly receives public funds fraudulently, and/or knowingly abuses the use of public funds.

The Maryland Department of Transportation and/or his/her/their representative reserves the right to refuse the User’s application, discontinue the User’s participation in incenTrip, and/or withhold incentive payment(s) if the User fails to abide by the Terms of Use.

By participating in incenTrip, the User acknowledges that he/she/they has read, understood, and agreed to the Terms of Use governing the program and certifies that he/she/they is eligible to participate and receive the incentives provided by the Maryland Department of Transportation.

By providing information to the Maryland Department of Transportation, the User understands that such information may be used by the Maryland Department of Transportation or a third party to contact the User regarding his/her/their interest in additional financial incentives, additional programs or services, or for information related to his/her/their experience using alternative modes of transportation. If the User does not wish to be contacted for these reasons, they can indicate so by checking a box when creating an incenTrip account profile.