Jonathan Dean

410-859-7719

Airport Offers Free Lanyards to Support Individuals with Non-Visible Disabilities

Baltimore/Washington International Thurgood Marshall Airport today launched its participation in the Hidden Disabilities Sunflower network, a global initiative that offers support and assistance for travelers with non-visible disabilities. The program aims to enhance accessibility for passengers with unique needs who may require assistance or additional time in their travels.

Starting today, travelers passing through BWI Marshall Airport can obtain a free sunflower lanyard, which offers a discreet way to let airport and airline employees know about a disability, chronic illness, or other condition that may not be immediately apparent. The lanyards are available at information desks throughout the airport terminal. By wearing a sunflower lanyard, passengers may signal that they could need a helping hand, understanding, or some other form of assistance.

“We are working to empower our customers with non-visible disabilities to travel with the assurance that they will receive the understanding and support they may need," said Shannetta Griffin, Executive Director/CEO of BWI Marshall Airport. “Airport personnel are receiving training to have a thorough understanding of what non-visible disabilities are and how to support our passengers wearing the sunflower lanyard."

There are hundreds of hidden disabilities. from learning difficulties, chronic, or mental health conditions, to mobility, speech, hearing, or visual impairments. The experiences and daily challenges for those with hidden disabilities are unique to each individual and can significantly impair the normal activities of daily living. These challenges include travel, navigating airports, and the aviation security process.

BWI Marshall Airport joins a growing number of global airports and major transportation services in the Hidden Disabilities Sunflower program. The airport is affirming its commitment to make travel accessible for all. Employees, including airline, security, and concessions personnel will receive specialized training to provide understanding and assistance to those passengers wearing sunflower lanyards.